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4. Why is my sensor’s data missing?

Sensor data in the Humiditrak App may be missing for the following reasons:

  • The device is currently not connected to the sensor. Once you enter back into Bluetooth range of the sensor, the data will upload to your device.
  • If you do not have an internet connection, data cannot be loaded from the server to your device.
  • The battery has died. If so, refer to the “How do I replace my battery” section for more information.