Impact Detected

Musical instruments can be severely damaged by sudden impacts received during transport, shipping or air travel. When your instrument receives a large impact, carefully remove it from its case and inspect it. Pay particular attention to the joints between the neck and body as well as the bridge area (where the strings connect to the body). If your instrument was in possession of a shipper or airline, be sure to record the date and time of the impact so you can present this information on any insurance claim forms. Capturing the screen of your smartphone is a good way to do this.